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貨物配送

貨物配送

Shipping & Delivery

 

SF Express

  • SF Express delivers all online orders within Hong Kong, excluding certain non-serviceable areas. For specific coverage details, visit http://www.sf-express.com.

 

  • Orders are typically processed within 5 working days, with delivery completed in 1-2 working days thereafter.

 

  • Free delivery applies to orders of HK$1500 or above. Orders below HK$1500 incur a HK$45-60 flat-rate delivery fee (charged at checkout).

 

  • If the Black Rainstorm Warning Signal is still in effect before the start of business hours, the service time of SF Stores may be delayed.

 

  • SF Stroes will continue to operate until two hours* after the issue of No.8 gale or storm signal.

 

  • If the time of two hours after the T8 or higher signal's issue exceeds the normal business hours, the store will close according to the regular schedule. The shipment transit time will be delayed. Customers should pay attention to the announcement of Hong Kong Observatory.

 

  • When T8 or higher signal is cancelled, SF Stores and delivery service will resume in 2 hours, except for the below situations,

  1. SF Stores and delivery service will keep suspending if it is cancelled at or after 4:00 pm.

  2. SF Stores will keep close if it is cancelled within 3 hours before the end of business hours.

 

  • For further enquiries, please contact SF Customer Service Hotline at (852) 2730 0273 (Hong Kong).

 

順豐速運

  • 順豐速運為所有香港地區（部分非服務區域除外）的線上訂單提供配送服務。訂單將按您指定的地址通過順豐送達。具體服務範圍請查閱：http://www.sf-express.com

 

  • 訂單通常於5個工作日內發貨，發貨後1-2個工作日內送達。

 

  • 訂單金額滿1500港幣可享免運費；不足1500港幣的訂單，每單收取45-60港幣運費（如適用，運費將在結算時計入）。

 

  • 黑色暴雨警告信號在營業時間開始前仍然生效，順豐站服務時間可能會延遲

 

  • 順豐站將會繼續營業至八號烈風或暴風信號生效後兩小時

 

  • 如八號烈風或暴風信號生效後兩小時已超過正常順豐站營業時間，則按正常時間暫停營業，快件派送時效將有所延誤。市民應留意天文台預警，以作安排。

 

  • 在八號或以上烈風或暴風信號取消後，收派服務、順豐站將會於兩小時內恢復服務，除非：

1. 取消時間為下午四時正或以後，順豐站及收派服務於當日將會暫停服務；

2. 取消時間為順豐站營業時間結束前三小時內，順豐站當日將會暫停營業。

 

  • 有任何順豐配送服務查詢，請致電順豐熱線 (852) 2730 0273 （香港）

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